How the Process Works

/How the Process Works
How the Process Works
Step 1
The first step you should take when discovering water damage, mold damage or damage from a natural disaster is to contact your insurance company and decide if you are going to submit a claim.

Step 2
Quick response from you as a homeowner helps to eliminate additional damage so selecting FSA-Full Steam Ahead as your mitigation and restoration company should be your next call. FSA-Full Steam Ahead is an IICRC (Institute of Inspection Cleaning & Restoration Certification) firm and is held to the highest standards.

Step 3
We will come to your home and evaluate the damage to determine the next course of action. Should your home need emergency mitigation, temporary board up or just an estimate for the repairs, we can help you through each and every step.

Step 4
FSA-Full Steam Ahead will be in contact with your insurance adjuster and make sure they receive all the necessary paperwork to complete your claim. Your personal estimator will create a line by line scope of work completed with Xactimate estimating software, used by most insurance companies. Our certified estimators will complete a thorough walk through with your adjuster, if needed, to make sure everyone is in agreement with the scope of work needed to return your home to its pre-loss condition.

Step 5
Once finalization of your scope is completed, you can then begin the process to restore your home.  You may need the carpet relayed, the drywall work completed, or a major reconstruction from a large loss. FSA-Full Steam Ahead’s staff will meet with you one-on-one to go over selections, structure elements and any other questions or concerns you may have.

FSA-Full Steam Ahead has the capability to move and inventory the contents of your home should the need arise. We also have a cleaning area at our facility that enables us to clean your contents items using degreasers with smoke counteractants, anti- microbial solutions, ultrasonic cleaners and much more. All items in your home are carefully inventoried and labeled in our secured facility.

Step 6
The FSA-Full Steam Ahead Design Center is a one stop shop for our homeowners to make selections regarding the interior elements of your home. You have the capabilities to make cabinet selections, flooring choices and paint colors should the need arise. We also have incorporated into our website our online Design Center should you not be available to visit our show room in person.

Step 7
Once all work has been finished, our estimators will conduct a final walkthrough to make sure everything is completed to your satisfaction.